“Yes, I know you”: the role of source familiarity in the relationship between service adaptive behavior and customer satisfaction
Yung Cheng Shen, Heng Yu Lin*, Cindy Yunhsin Chou, Po Han Wu, Wei Hao Yang
*此作品的通信作者
研究成果: 雜誌貢獻 › 期刊論文 › 同行評審
9
引文
斯高帕斯(Scopus)