Using instant messaging for collaboration: A study of the relationships among organizational trust, justice, and spirituality

Huang Neng-Tang, Lee Hui-Lin

研究成果: 書貢獻/報告類型會議論文篇章

2 引文 斯高帕斯(Scopus)

摘要

Enterprises must use human resource management to create the difference in the fierce competition of today’s business environment. Employees are an enterprise’s most important assets, and it is important for administrators to grasp the psychology of their staff. Modern technology provided by mobile instant messaging (IM) has created a communication revolution, creating a culture of “texting rather than talking” through the use of smart phone mobile applications, such as WhatsApp, Line, and WeChat. Therefore, it is important for researchers to consider the influence of IM on work relationships and communication. This study explores the relationships between organizational trust, organizational justice, and organizational spirituality in the context of IM communication. Structural equation modeling was used to analyze questionnaire data, showing that organizational spirituality predicted organizational trust and organizational justice. The findings suggested that organizations should utilize the benefits of IM, create an organizational justice strategy, offer better human resource management, and create an environment in which employees’ organizational spirituality can be enhanced.

原文英語
主出版物標題Wireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings
編輯Ai-Chun Pang, Der-Jiunn Deng, Chun-Cheng Lin, Jiann-Liang Chen
發行者Springer Verlag
頁面141-147
頁數7
ISBN(列印)9783030061579
DOIs
出版狀態已發佈 - 2019 一月 1
事件11th International Conference on Wireless Internet , WiCON 2018 - Taipei, 臺灣
持續時間: 2018 十月 152018 十月 16

出版系列

名字Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST
264
ISSN(列印)1867-8211

會議

會議11th International Conference on Wireless Internet , WiCON 2018
國家臺灣
城市Taipei
期間2018/10/152018/10/16

ASJC Scopus subject areas

  • Computer Networks and Communications

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