TY - JOUR
T1 - The impact of workplace bullying on hotel employees’ well-being
T2 - Do organizational justice and friendship matter?
AU - Hsu, Fu Sung
AU - Liu, Yuan an
AU - Tsaur, Sheng Hshiung
N1 - Publisher Copyright:
© 2019, Emerald Publishing Limited.
PY - 2019/4/30
Y1 - 2019/4/30
N2 - Purpose: The purpose of this study was to investigate the moderating effects of organizational justice and workplace friendship on the relationship between workplace bullying and hotel employees’ well-being. Design/methodology/approach: The research sample included 310 entry-level employees of international tourism hotels in Taiwan. This study adopted hierarchical regression for data analysis. Findings: The study found that workplace bullying negatively impacted on hotel employees’ well-being. Organizational justice and workplace friendship had significantly positive effects on hotel employees’ well-being. Compared with workplace friendship, organizational justice had a significant moderating effect on the relationship between workplace bullying and hotel employees’ well-being. Originality/value: In the research fields of hospitality, past studies failed to use organizational justice and workplace friendship to moderate the relationship between workplace bullying and hotel employees’ well-being. This study confirmed that organizational justice could effectively buffer the negative effect of workplace bullying on hotel employees’ well-being.
AB - Purpose: The purpose of this study was to investigate the moderating effects of organizational justice and workplace friendship on the relationship between workplace bullying and hotel employees’ well-being. Design/methodology/approach: The research sample included 310 entry-level employees of international tourism hotels in Taiwan. This study adopted hierarchical regression for data analysis. Findings: The study found that workplace bullying negatively impacted on hotel employees’ well-being. Organizational justice and workplace friendship had significantly positive effects on hotel employees’ well-being. Compared with workplace friendship, organizational justice had a significant moderating effect on the relationship between workplace bullying and hotel employees’ well-being. Originality/value: In the research fields of hospitality, past studies failed to use organizational justice and workplace friendship to moderate the relationship between workplace bullying and hotel employees’ well-being. This study confirmed that organizational justice could effectively buffer the negative effect of workplace bullying on hotel employees’ well-being.
KW - Organizational justice
KW - Well-being
KW - Workplace bullying
UR - https://www.scopus.com/pages/publications/85061438736
UR - https://www.scopus.com/pages/publications/85061438736#tab=citedBy
U2 - 10.1108/IJCHM-04-2018-0330
DO - 10.1108/IJCHM-04-2018-0330
M3 - Article
AN - SCOPUS:85061438736
SN - 0959-6119
VL - 31
SP - 1702
EP - 1719
JO - International Journal of Contemporary Hospitality Management
JF - International Journal of Contemporary Hospitality Management
IS - 4
ER -