摘要
This study conducted two experiments to examine the moderating impact of processing and retrieval fluency on online group-buying conforming behavior, return tendency and, in particular, conformity towards hedonic and utilitarian products. Experiments 1-1, 1–2, and 2 showed that consumers exhibited more online group-buying conforming behavior under processing or retrieval fluency conditions than under disfluency conditions. The results also revealed that the positive impact of disfluency might eliminate the return tendency towards online group-buying conforming behavior. Finally, fluency produced more online group-buying conforming behavior when consumers purchased hedonic products than when they purchased utilitarian goods.
| 原文 | 英語 |
|---|---|
| 頁（從 - 到） | 15-22 |
| 頁數 | 8 |
| 期刊 | Computers in Human Behavior |
| 卷 | 85 |
| DOIs | |
| 出版狀態 | 已發佈 - 2018 8月 |
ASJC Scopus subject areas
- 藝術與人文（雜項）
- 人機介面
- 一般心理學