The application of IS success model on continuous intention and information sharing for caller ID apps usage

Cho Fan Lin*, Yen Jung Chang

*此作品的通信作者

研究成果: 書貢獻/報告類型會議論文篇章

3 引文 斯高帕斯(Scopus)

摘要

The development of mobile application software has grown explosively in conjunction with the worldwide use of smartphones in recent years. Since new forms of cyber crime and fraud are also emerging, Caller ID apps are also becoming more popular in recent years. Despite abundant research on users’ behavior intention for mobile app usage, the influential factors in the information sharing intention of apps have never been significantly explored to date. In this study, theoretical foundation is built based upon the IS success model, and empirical data obtained from 230 users who had experience with Caller ID app were discussed by using PLS-SEM as an analytical tool. The results indicated that information quality, technical quality and service quality are the main factors that affect users’ trust and satisfaction. The findings of this study provide several vital implications for researchers to further examine phone-call-related applications, especially Caller ID apps.

原文英語
主出版物標題HCI in Business, Government, and Organizations - 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Proceedings
編輯Bo Sophia Xiao, Fiona Fui-Hoon Nah
發行者Springer Verlag
頁面91-105
頁數15
ISBN(列印)9783319917153
DOIs
出版狀態已發佈 - 2018
事件5th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2018 Held as Part of HCI International 2018 - Las Vegas, 美国
持續時間: 2018 7月 152018 7月 20

出版系列

名字Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
10923 LNCS
ISSN(列印)0302-9743
ISSN(電子)1611-3349

會議

會議5th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2018 Held as Part of HCI International 2018
國家/地區美国
城市Las Vegas
期間2018/07/152018/07/20

ASJC Scopus subject areas

  • 理論電腦科學
  • 一般電腦科學

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