The application of IS success model on continuous intention and information sharing for caller ID apps usage

Cho Fan Lin; Yen Jung Chang

doi:10.1007/978-3-319-91716-0_8

The application of IS success model on continuous intention and information sharing for caller ID apps usage

Cho Fan Lin^*, Yen Jung Chang

^*此作品的通信作者

圖文傳播學系

研究成果: 書貢獻/報告類型 › 會議論文篇章

1 引文斯高帕斯（Scopus）

摘要

The development of mobile application software has grown explosively in conjunction with the worldwide use of smartphones in recent years. Since new forms of cyber crime and fraud are also emerging, Caller ID apps are also becoming more popular in recent years. Despite abundant research on users’ behavior intention for mobile app usage, the influential factors in the information sharing intention of apps have never been significantly explored to date. In this study, theoretical foundation is built based upon the IS success model, and empirical data obtained from 230 users who had experience with Caller ID app were discussed by using PLS-SEM as an analytical tool. The results indicated that information quality, technical quality and service quality are the main factors that affect users’ trust and satisfaction. The findings of this study provide several vital implications for researchers to further examine phone-call-related applications, especially Caller ID apps.

原文	英語
主出版物標題	HCI in Business, Government, and Organizations - 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Proceedings
編輯	Bo Sophia Xiao, Fiona Fui-Hoon Nah
發行者	Springer Verlag
頁面	91-105
頁數	15
ISBN（列印）	9783319917153
DOIs	https://doi.org/10.1007/978-3-319-91716-0_8
出版狀態	已發佈 - 2018
事件	5th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2018 Held as Part of HCI International 2018 - Las Vegas, 美国持續時間: 2018 7月 15 → 2018 7月 20

出版系列

名字	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
卷	10923 LNCS
ISSN（列印）	0302-9743
ISSN（電子）	1611-3349

會議

會議	5th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2018 Held as Part of HCI International 2018
國家/地區	美国
城市	Las Vegas
期間	2018/07/15 → 2018/07/20

ASJC Scopus subject areas

理論電腦科學
電腦科學(全部)

UN SDG

此研究成果有助於以下永續發展目標

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10.1007/978-3-319-91716-0_8

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引用此

Lin, C. F., & Chang, Y. J. (2018). The application of IS success model on continuous intention and information sharing for caller ID apps usage. 於 B. S. Xiao, & F. F-H. Nah (編輯), HCI in Business, Government, and Organizations - 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Proceedings (頁 91-105). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); 卷 10923 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-91716-0_8

The application of IS success model on continuous intention and information sharing for caller ID apps usage. / Lin, Cho Fan; Chang, Yen Jung.

HCI in Business, Government, and Organizations - 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Proceedings. 編輯 / Bo Sophia Xiao; Fiona Fui-Hoon Nah. Springer Verlag, 2018. p. 91-105 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); 卷 10923 LNCS).

研究成果: 書貢獻/報告類型 › 會議論文篇章

Lin, CF & Chang, YJ 2018, The application of IS success model on continuous intention and information sharing for caller ID apps usage. 於 BS Xiao & FF-H Nah (編輯), HCI in Business, Government, and Organizations - 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 卷 10923 LNCS, Springer Verlag, 頁 91-105, 5th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2018 Held as Part of HCI International 2018, Las Vegas, 美国, 2018/07/15. https://doi.org/10.1007/978-3-319-91716-0_8

Lin CF, Chang YJ. The application of IS success model on continuous intention and information sharing for caller ID apps usage. 於 Xiao BS, Nah FF-H, 編輯, HCI in Business, Government, and Organizations - 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Proceedings. Springer Verlag. 2018. p. 91-105. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). https://doi.org/10.1007/978-3-319-91716-0_8

Lin, Cho Fan ; Chang, Yen Jung. / The application of IS success model on continuous intention and information sharing for caller ID apps usage. HCI in Business, Government, and Organizations - 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Proceedings. 編輯 / Bo Sophia Xiao ; Fiona Fui-Hoon Nah. Springer Verlag, 2018. 頁 91-105 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "The application of IS success model on continuous intention and information sharing for caller ID apps usage",

abstract = "The development of mobile application software has grown explosively in conjunction with the worldwide use of smartphones in recent years. Since new forms of cyber crime and fraud are also emerging, Caller ID apps are also becoming more popular in recent years. Despite abundant research on users{\textquoteright} behavior intention for mobile app usage, the influential factors in the information sharing intention of apps have never been significantly explored to date. In this study, theoretical foundation is built based upon the IS success model, and empirical data obtained from 230 users who had experience with Caller ID app were discussed by using PLS-SEM as an analytical tool. The results indicated that information quality, technical quality and service quality are the main factors that affect users{\textquoteright} trust and satisfaction. The findings of this study provide several vital implications for researchers to further examine phone-call-related applications, especially Caller ID apps.",

keywords = "Caller ID app, Continuance intention, Information sharing",

author = "Lin, {Cho Fan} and Chang, {Yen Jung}",

note = "Publisher Copyright: {\textcopyright} Springer International Publishing AG, part of Springer Nature 2018.; 5th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2018 Held as Part of HCI International 2018 ; Conference date: 15-07-2018 Through 20-07-2018",

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doi = "10.1007/978-3-319-91716-0_8",

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editor = "Xiao, {Bo Sophia} and Nah, {Fiona Fui-Hoon}",

booktitle = "HCI in Business, Government, and Organizations - 5th International Conference, HCIBGO 2018, Held as Part of HCI International 2018, Proceedings",

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TY - GEN

T1 - The application of IS success model on continuous intention and information sharing for caller ID apps usage

AU - Lin, Cho Fan

AU - Chang, Yen Jung

N1 - Publisher Copyright: © Springer International Publishing AG, part of Springer Nature 2018.

PY - 2018

Y1 - 2018

N2 - The development of mobile application software has grown explosively in conjunction with the worldwide use of smartphones in recent years. Since new forms of cyber crime and fraud are also emerging, Caller ID apps are also becoming more popular in recent years. Despite abundant research on users’ behavior intention for mobile app usage, the influential factors in the information sharing intention of apps have never been significantly explored to date. In this study, theoretical foundation is built based upon the IS success model, and empirical data obtained from 230 users who had experience with Caller ID app were discussed by using PLS-SEM as an analytical tool. The results indicated that information quality, technical quality and service quality are the main factors that affect users’ trust and satisfaction. The findings of this study provide several vital implications for researchers to further examine phone-call-related applications, especially Caller ID apps.

AB - The development of mobile application software has grown explosively in conjunction with the worldwide use of smartphones in recent years. Since new forms of cyber crime and fraud are also emerging, Caller ID apps are also becoming more popular in recent years. Despite abundant research on users’ behavior intention for mobile app usage, the influential factors in the information sharing intention of apps have never been significantly explored to date. In this study, theoretical foundation is built based upon the IS success model, and empirical data obtained from 230 users who had experience with Caller ID app were discussed by using PLS-SEM as an analytical tool. The results indicated that information quality, technical quality and service quality are the main factors that affect users’ trust and satisfaction. The findings of this study provide several vital implications for researchers to further examine phone-call-related applications, especially Caller ID apps.

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KW - Continuance intention

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The application of IS success model on continuous intention and information sharing for caller ID apps usage

摘要

出版系列

會議

ASJC Scopus subject areas

UN SDG

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