Social media usage and employee creativity: is relational energy a missing link?

Fei Zhou, Jian Mou*, Wei Wang, Yenchun Jim Wu


研究成果: 雜誌貢獻期刊論文同行評審

8 引文 斯高帕斯(Scopus)


Purpose: Previous studies overemphasize the negative effects of social media usage (SMU) within organizations and underestimate its positive influences on employees' behavior. This study attempts to link employees' social media use at work to their creativity performance. Design/methodology/approach: Based on the bounded generalized reciprocity theory and unbounded indirect reciprocity (UIR) theory, the authors developed a research model. To test the model, the authors collected a set of 172 paired data of organizations and employees from 31 knowledge-intensive enterprises in China to test the hypothesis. Findings: This research found that the social, cognitive and hedonic uses of social media all directly affect employee creativity. Relational energy fully mediates the effects of the cognitive and hedonic usages on creativity. Moreover, job autonomy moderates the effects of the relationships among the social, cognitive and hedonic uses on employee creativity. Originality/value: The conclusions not only enriched authors’ understanding of the effectiveness of interpersonal interaction but also extended the research boundary of the relationship between SMU and employee creativity.

頁(從 - 到)1034-1053
期刊Online Information Review
出版狀態已發佈 - 2022 9月 26

ASJC Scopus subject areas

  • 資訊系統
  • 電腦科學應用
  • 圖書館與資訊科學


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