Service and financial performance

Computer Science

• Information Technology 100%
• Customer Service System 50%
• Positive Effect 25%
• Business Process 25%
• Continuous Evolution 25%
• Service Delivery 25%
• Technology Capability 25%
• Negative Effect 25%
• Performance Improvement 25%
• Service Process 25%

INIS

• performance 100%
• information 80%
• hotels 40%
• data 20%
• business 20%
• chains 20%
• delivery 20%
• complement 20%

Social Sciences

• Self-Service 75%
• Archival Data 25%