Seeking consensus: A content analysis of online medical consultation

Ming Hsin Phoebe Chiu*

*此作品的通信作者

研究成果: 書貢獻/報告類型會議論文篇章

摘要

Online medical consultation allows patients and caregivers to query, communicate, and interact with medical and health professionals in an online synchronous or asynchronous setting. This study explores the questions and answers (Q&As) posted on an asynchronous online medical consultation website, Taiwan eDoctor. In this paper, preliminary research findings of 720 questions were reported. Analysis of questions was structured around five research themes: (1) length; (2) when to seek consultation; (3) strategies of communicating chief complaints; (4) intent to seek consultation; and (5) types information provided. This study makes implications in designing an interactive online medical consultation system.

原文英語
主出版物標題HCI in Business - First International Conference, HCIB 2014, Held as Part of HCI International 2014, Proceedings
發行者Springer Verlag
頁面145-154
頁數10
ISBN(列印)9783319072920
DOIs
出版狀態已發佈 - 2014
事件1st International Conference on HCI in Business, HCIB 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014 - Heraklion, Crete, 希腊
持續時間: 2014 六月 222014 六月 27

出版系列

名字Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
8527 LNCS
ISSN(列印)0302-9743
ISSN(電子)1611-3349

其他

其他1st International Conference on HCI in Business, HCIB 2014 - Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014
國家/地區希腊
城市Heraklion, Crete
期間2014/06/222014/06/27

ASJC Scopus subject areas

  • 理論電腦科學
  • 電腦科學(全部)

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