Navigating ride-sharing regulations: How regulations changed the ‘gig’ of ride-sharing for drivers in Taiwan

Anita Chen, Chien Wen Yuan, Ning F. Ma, Chi Yang Hsu, Benjamin V. Hanrahan

研究成果: 書貢獻/報告類型會議論文篇章

7 引文 斯高帕斯(Scopus)


Ride-sharing platforms have rapidly spread and disrupted ride hailing markets, resulting in conflicts between ride-sharing and taxi drivers. Taxi drivers claim that their counterparts have unfair advantages in terms of lower prices and a more stable customer base, making it difficult to earn a living. Local government entities have dealt with this disruption and conflict in different ways, often looking towards some form of regulation. While there have been discussions about what the regulation should be, there has been less work looking at what impacts regulations have on ride-sharing drivers and their usage of the platforms. In this paper we present our interview study of ride-sharing drivers in Taiwan, who have gone through three distinct phases of regulation. Drivers felt that regulations legitimized their work, while having to navigate consequences related to regulated access to platforms and fundamental changes to the “gig” of ride-sharing.

主出版物標題CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
發行者Association for Computing Machinery
出版狀態已發佈 - 2019 5月 2
事件2019 CHI Conference on Human Factors in Computing Systems, CHI 2019 - Glasgow, 英国
持續時間: 2019 5月 42019 5月 9


名字Conference on Human Factors in Computing Systems - Proceedings


會議2019 CHI Conference on Human Factors in Computing Systems, CHI 2019

ASJC Scopus subject areas

  • 軟體
  • 人機介面
  • 電腦繪圖與電腦輔助設計