TY - JOUR
T1 - Innovations and communication through innovative users
T2 - An exploratory mechanism of social networking website
AU - Hung, Chia Liang
AU - Chou, Jerome Chih Lung
AU - Dong, Tse Ping
PY - 2011/8
Y1 - 2011/8
N2 - The study focuses on which users to target and why and how to inspire their participation by applying combination of von Hippel's lead user and user innovation toolkits with Rogers' innovation diffusion theories. After an investigation of a social networking website, this study finds that individuals with large number of hits are highly active users of new functions. Moreover, they are likely to use toolkits to customize their personal uses and respond to others' problems. Therefore, they garner appreciation from others in return, achieve higher ranks in the top hit parade, and obtain better-expected benefits from the website's incentive compensation. This study also evaluates the toolkits' efficacy in the Web 2.0 context and finds that they are not equivalents. This research offers insights useful for web service providers to target innovative users and create an environment using web toolkits to induce user-generated innovation and achieve better effect of innovation communication.
AB - The study focuses on which users to target and why and how to inspire their participation by applying combination of von Hippel's lead user and user innovation toolkits with Rogers' innovation diffusion theories. After an investigation of a social networking website, this study finds that individuals with large number of hits are highly active users of new functions. Moreover, they are likely to use toolkits to customize their personal uses and respond to others' problems. Therefore, they garner appreciation from others in return, achieve higher ranks in the top hit parade, and obtain better-expected benefits from the website's incentive compensation. This study also evaluates the toolkits' efficacy in the Web 2.0 context and finds that they are not equivalents. This research offers insights useful for web service providers to target innovative users and create an environment using web toolkits to induce user-generated innovation and achieve better effect of innovation communication.
KW - Communication
KW - Innovation
KW - Lead user
KW - Toolkit
KW - Web 2.0
UR - http://www.scopus.com/inward/record.url?scp=79958822105&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=79958822105&partnerID=8YFLogxK
U2 - 10.1016/j.ijinfomgt.2010.12.003
DO - 10.1016/j.ijinfomgt.2010.12.003
M3 - Article
AN - SCOPUS:79958822105
SN - 0268-4012
VL - 31
SP - 317
EP - 326
JO - International Journal of Information Management
JF - International Journal of Information Management
IS - 4
ER -