@misc{4eeeb4aadc6a418fbb70f7e0e448296b,
title = "In Search of Coproduction: Smart Services as Reciprocal Activities",
abstract = "Service coproductions are reciprocal activities with no sharp boundary between providers and recipients; instead, all participants collaborate to enact the service. User participation is validated by recognition instead of extrinsic economic exchange. Mobility and context awareness can be crucial for successful coproductions.",
keywords = "WithShare, human-computer interaction, service coproduction, service design, services, software engineering, timebanking, user interfaces, user interfaces for services",
author = "Carroll, {John M.} and Jiawei Chen and Yuan, {Chien Wen Tina} and Hanrahan, {Benjamin V.}",
note = "Publisher Copyright: {\textcopyright} 2016 IEEE.",
year = "2016",
month = jul,
doi = "10.1109/MC.2016.194",
language = "English",
volume = "49",
pages = "26--32",
journal = "ACM SIGPLAN/SIGSOFT Workshop on Program Analysis for Software Tools and Engineering",
issn = "0018-9162",
publisher = "IEEE Computer Society",
}