Exploring factors influencing employees' impression management feedback-seeking behavior: The role of managerial coaching skills and affective trust

Hui Hsien Hsieh*, Jie Tsuen Huang

*此作品的通信作者

研究成果: 雜誌貢獻期刊論文同行評審

21 引文 斯高帕斯(Scopus)

摘要

This study investigates how employees' perceptions of supervisors' managerial coaching skills (MCSs) and affective trust in supervisors are related to their impression management feedback-seeking behavior (IMFSB). Specifically, we propose a conditional indirect effect model that examines whether MCSs have an indirect effect on IMFSB via affective trust in supervisors, while also investigating how MCSs moderate this indirect effect. A convenience sample of 321 full-time frontline employees across five service firms in Taiwan participated in the study. Using structural equation modeling analyses to test our hypotheses, we found that MCSs have a positive indirect effect on IMFSB via affective trust in supervisors. We also found that MCSs moderate the direct effect of affective trust in supervisors on IMFSB as well as the indirect effect of MCSs on IMFSB via affective trust in supervisors, such that these effects become stronger at the higher level of MCSs. Implications for managerial practices and suggestions for future research are discussed.

原文英語
頁(從 - 到)163-180
頁數18
期刊Human Resource Development Quarterly
29
發行號2
DOIs
出版狀態已發佈 - 2018 6月 1

ASJC Scopus subject areas

  • 藝術與人文(雜項)
  • 組織行為與人力資源管理

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