Establishing attributes of an environmental management system for green hotel evaluation

Teng Yuan Hsiao, Chung Ming Chuang*, Nae Wen Kuo, Sally Ming Fong Yu

*此作品的通信作者

研究成果: 雜誌貢獻期刊論文同行評審

72 引文 斯高帕斯(Scopus)

摘要

This study establishes attributes of an environmental management system (EMS) for the hotel industry in Taiwan to create an instrument to help address green hotel auditing. Hotel EMS indicators were initially selected from ISO14000 and nine representative foreign green hotel assessment systems. The Delphi method conducted on twenty five experts with government officials, scholars and hotel managers for item modification to identify the preliminary EMS evaluation framework. An indicator selection process was employed to determine the dimensional indicators of the system. The data analysis reveals that a total of 64 indicators into ten dimensions were identified and prioritized in terms of their relative importance and feasibility. Moreover, 38 indicators are suitable for use and 18 of them should be implemented firstly in Taiwan hotel industry. The results also reveal the comparison with Taiwan government's environmental standards. Finally the EMS approach of this study provides managerial implications for government, hoteliers and consumers to improve their environmental management.

原文英語
頁(從 - 到)197-208
頁數12
期刊International Journal of Hospitality Management
36
DOIs
出版狀態已發佈 - 2014 一月 1

ASJC Scopus subject areas

  • 旅遊、休閒和酒店管理
  • 策略與管理

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