Design and evaluation of hospital-based business intelligence system (HBIS): A foundation for design science research methodology

Hao Yun Kao, Min Chun Yu, Mehedi Masud, Wen Hsiung Wu, Li Ju Chen, Yen Chun Jim Wu*

*此作品的通信作者

研究成果: 雜誌貢獻期刊論文同行評審

14 引文 斯高帕斯(Scopus)

摘要

This paper describes the development of a hospital-based business intelligent system (HBIS) based on a novel developmental methodology, called the design science research methodology (DSRM), and implemented in a regional general hospital in Taiwan. A design science research methodology is adopted to cover six activities: problem identification and motivation, definition of solution objectives, design and development, demonstration, evaluation, and communication. Based on the DSRM developmental method, HBIS was successfully developed and deployed in the hospital case, and a survey of users shows positive results. In addition, the support and involvement of top management in HBIS development is found to be a critical success factor, and system implementation allowed the hospital to significantly improve performance of managerial indicators for the three abovementioned dimensions. This study contributes a novel developmental methodology from the Information Systems (IS) field as a reference model for future HBIS development, along with the integration of indicators from three major managerial dimensions - NHI, hospital accreditation, and healthcare quality.

原文英語
頁(從 - 到)495-505
頁數11
期刊Computers in Human Behavior
62
DOIs
出版狀態已發佈 - 2016 9月 1

ASJC Scopus subject areas

  • 藝術與人文(雜項)
  • 人機介面
  • 心理學(全部)

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