Analyzing the building and using situations of e-learning platform: From total quality management and knowledge management perspectives

This study aimed to discuss the building and using situations of e-learning platform, and treated total quality management and knowledge management as the theoretical foundations. The two teachers worked in the same college, and used this platform to teach students. This study was a qualitative research, both teachers had to answer 10 propositions, and the data collection method was semi-structured interview. The results included three parts: before using, using, and after using e-learning platform, which were analyzed by TQM, knowledge innovation, and knowledge sharing, respectively. The first part explained the process of building this platform; the second described that both teachers confronted difficulties, and the third depicted the approaches of the interactions between teacher and students. However, both teachers obtained different learning effects. The first teacher got the poor learning effects of the students, but the second got the well learning effects.