TY - JOUR
T1 - An analysis of the questions of online medication consultation service
AU - Chu, Kai Ying
AU - Chiu, Ming Hsin Phoebe
PY - 2017/11/1
Y1 - 2017/11/1
N2 - Due to the development of the Internet, online medical consultation has become another source for consumers to search for medical information. Medication consultation is one of the medical consultation, and drug treatment acts an important role in the course of treatment for the patients. The health will be improved by following the medical compliance. Based on different demographic differences, the demand for the medical advice is also different. Thus, the research is based on the gender and age, and sets to analyze the expression, requirement and require performance characteristics of the online medication consultation. This study content analyzed 1,272 medication consultation questions posted on Taiwan e-Doctor platform, an official online medical consultation service supported by Ministry of Health and Welfare in Taiwan. It is aimed to provide insights and understanding into people's information need for medication.
AB - Due to the development of the Internet, online medical consultation has become another source for consumers to search for medical information. Medication consultation is one of the medical consultation, and drug treatment acts an important role in the course of treatment for the patients. The health will be improved by following the medical compliance. Based on different demographic differences, the demand for the medical advice is also different. Thus, the research is based on the gender and age, and sets to analyze the expression, requirement and require performance characteristics of the online medication consultation. This study content analyzed 1,272 medication consultation questions posted on Taiwan e-Doctor platform, an official online medical consultation service supported by Ministry of Health and Welfare in Taiwan. It is aimed to provide insights and understanding into people's information need for medication.
KW - Consumer health information
KW - Content analysis
KW - Information needs
KW - Online medication consultation
UR - http://www.scopus.com/inward/record.url?scp=85041556559&partnerID=8YFLogxK
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U2 - 10.6120/JoEMLS.2017.543/0037.RS.AM
DO - 10.6120/JoEMLS.2017.543/0037.RS.AM
M3 - Article
AN - SCOPUS:85041556559
VL - 54
SP - 305
EP - 336
JO - Journal of Educational Media and Library Science
JF - Journal of Educational Media and Library Science
SN - 1013-090X
IS - 3
ER -