Using instant messaging for collaboration: A study of the relationships among organizational trust, justice, and spirituality

Huang Neng-Tang, Lee Hui-Lin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Enterprises must use human resource management to create the difference in the fierce competition of today’s business environment. Employees are an enterprise’s most important assets, and it is important for administrators to grasp the psychology of their staff. Modern technology provided by mobile instant messaging (IM) has created a communication revolution, creating a culture of “texting rather than talking” through the use of smart phone mobile applications, such as WhatsApp, Line, and WeChat. Therefore, it is important for researchers to consider the influence of IM on work relationships and communication. This study explores the relationships between organizational trust, organizational justice, and organizational spirituality in the context of IM communication. Structural equation modeling was used to analyze questionnaire data, showing that organizational spirituality predicted organizational trust and organizational justice. The findings suggested that organizations should utilize the benefits of IM, create an organizational justice strategy, offer better human resource management, and create an environment in which employees’ organizational spirituality can be enhanced.

Original languageEnglish
Title of host publicationWireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings
EditorsAi-Chun Pang, Der-Jiunn Deng, Chun-Cheng Lin, Jiann-Liang Chen
PublisherSpringer Verlag
Pages141-147
Number of pages7
ISBN (Print)9783030061579
DOIs
Publication statusPublished - 2019 Jan 1
Event11th International Conference on Wireless Internet , WiCON 2018 - Taipei, Taiwan
Duration: 2018 Oct 152018 Oct 16

Publication series

NameLecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST
Volume264
ISSN (Print)1867-8211

Conference

Conference11th International Conference on Wireless Internet , WiCON 2018
CountryTaiwan
CityTaipei
Period18/10/1518/10/16

Fingerprint

Human resource management
Communication
Personnel
Industry
Telephone lines
Mobile phones

Keywords

  • Instant messaging
  • Organizational justice
  • Organizational spirituality
  • Organizational trust

ASJC Scopus subject areas

  • Computer Networks and Communications

Cite this

Neng-Tang, H., & Hui-Lin, L. (2019). Using instant messaging for collaboration: A study of the relationships among organizational trust, justice, and spirituality. In A-C. Pang, D-J. Deng, C-C. Lin, & J-L. Chen (Eds.), Wireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings (pp. 141-147). (Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST; Vol. 264). Springer Verlag. https://doi.org/10.1007/978-3-030-06158-6_14

Using instant messaging for collaboration : A study of the relationships among organizational trust, justice, and spirituality. / Neng-Tang, Huang; Hui-Lin, Lee.

Wireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings. ed. / Ai-Chun Pang; Der-Jiunn Deng; Chun-Cheng Lin; Jiann-Liang Chen. Springer Verlag, 2019. p. 141-147 (Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST; Vol. 264).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Neng-Tang, H & Hui-Lin, L 2019, Using instant messaging for collaboration: A study of the relationships among organizational trust, justice, and spirituality. in A-C Pang, D-J Deng, C-C Lin & J-L Chen (eds), Wireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings. Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST, vol. 264, Springer Verlag, pp. 141-147, 11th International Conference on Wireless Internet , WiCON 2018, Taipei, Taiwan, 18/10/15. https://doi.org/10.1007/978-3-030-06158-6_14
Neng-Tang H, Hui-Lin L. Using instant messaging for collaboration: A study of the relationships among organizational trust, justice, and spirituality. In Pang A-C, Deng D-J, Lin C-C, Chen J-L, editors, Wireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings. Springer Verlag. 2019. p. 141-147. (Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST). https://doi.org/10.1007/978-3-030-06158-6_14
Neng-Tang, Huang ; Hui-Lin, Lee. / Using instant messaging for collaboration : A study of the relationships among organizational trust, justice, and spirituality. Wireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings. editor / Ai-Chun Pang ; Der-Jiunn Deng ; Chun-Cheng Lin ; Jiann-Liang Chen. Springer Verlag, 2019. pp. 141-147 (Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST).
@inproceedings{07211e83ac1940039e90c62a10d692ef,
title = "Using instant messaging for collaboration: A study of the relationships among organizational trust, justice, and spirituality",
abstract = "Enterprises must use human resource management to create the difference in the fierce competition of today’s business environment. Employees are an enterprise’s most important assets, and it is important for administrators to grasp the psychology of their staff. Modern technology provided by mobile instant messaging (IM) has created a communication revolution, creating a culture of “texting rather than talking” through the use of smart phone mobile applications, such as WhatsApp, Line, and WeChat. Therefore, it is important for researchers to consider the influence of IM on work relationships and communication. This study explores the relationships between organizational trust, organizational justice, and organizational spirituality in the context of IM communication. Structural equation modeling was used to analyze questionnaire data, showing that organizational spirituality predicted organizational trust and organizational justice. The findings suggested that organizations should utilize the benefits of IM, create an organizational justice strategy, offer better human resource management, and create an environment in which employees’ organizational spirituality can be enhanced.",
keywords = "Instant messaging, Organizational justice, Organizational spirituality, Organizational trust",
author = "Huang Neng-Tang and Lee Hui-Lin",
year = "2019",
month = "1",
day = "1",
doi = "10.1007/978-3-030-06158-6_14",
language = "English",
isbn = "9783030061579",
series = "Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST",
publisher = "Springer Verlag",
pages = "141--147",
editor = "Ai-Chun Pang and Der-Jiunn Deng and Chun-Cheng Lin and Jiann-Liang Chen",
booktitle = "Wireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings",

}

TY - GEN

T1 - Using instant messaging for collaboration

T2 - A study of the relationships among organizational trust, justice, and spirituality

AU - Neng-Tang, Huang

AU - Hui-Lin, Lee

PY - 2019/1/1

Y1 - 2019/1/1

N2 - Enterprises must use human resource management to create the difference in the fierce competition of today’s business environment. Employees are an enterprise’s most important assets, and it is important for administrators to grasp the psychology of their staff. Modern technology provided by mobile instant messaging (IM) has created a communication revolution, creating a culture of “texting rather than talking” through the use of smart phone mobile applications, such as WhatsApp, Line, and WeChat. Therefore, it is important for researchers to consider the influence of IM on work relationships and communication. This study explores the relationships between organizational trust, organizational justice, and organizational spirituality in the context of IM communication. Structural equation modeling was used to analyze questionnaire data, showing that organizational spirituality predicted organizational trust and organizational justice. The findings suggested that organizations should utilize the benefits of IM, create an organizational justice strategy, offer better human resource management, and create an environment in which employees’ organizational spirituality can be enhanced.

AB - Enterprises must use human resource management to create the difference in the fierce competition of today’s business environment. Employees are an enterprise’s most important assets, and it is important for administrators to grasp the psychology of their staff. Modern technology provided by mobile instant messaging (IM) has created a communication revolution, creating a culture of “texting rather than talking” through the use of smart phone mobile applications, such as WhatsApp, Line, and WeChat. Therefore, it is important for researchers to consider the influence of IM on work relationships and communication. This study explores the relationships between organizational trust, organizational justice, and organizational spirituality in the context of IM communication. Structural equation modeling was used to analyze questionnaire data, showing that organizational spirituality predicted organizational trust and organizational justice. The findings suggested that organizations should utilize the benefits of IM, create an organizational justice strategy, offer better human resource management, and create an environment in which employees’ organizational spirituality can be enhanced.

KW - Instant messaging

KW - Organizational justice

KW - Organizational spirituality

KW - Organizational trust

UR - http://www.scopus.com/inward/record.url?scp=85059941277&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85059941277&partnerID=8YFLogxK

U2 - 10.1007/978-3-030-06158-6_14

DO - 10.1007/978-3-030-06158-6_14

M3 - Conference contribution

AN - SCOPUS:85059941277

SN - 9783030061579

T3 - Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST

SP - 141

EP - 147

BT - Wireless Internet - 11th EAI International Conference, WiCON 2018, Proceedings

A2 - Pang, Ai-Chun

A2 - Deng, Der-Jiunn

A2 - Lin, Chun-Cheng

A2 - Chen, Jiann-Liang

PB - Springer Verlag

ER -