Using eye-tracking to measure the influence of banner ads' browsing behavior and attitude on host websites

Yu Ping Chiu, Shu Chen Chang

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

This study used spillover effects and reversal theory to examine the influence of banner advertising on the attitude of the host website. A total of 146 volunteers were recruited for an experiment. A computer program and an eye-tracking device were used to record and analyze participants' eye movements, and a psychological scale was used to measure the participants' attitudes. The results showed that the negative attitudes generated by banner advertising do spill over to the host websites, which in turn negatively affects the website. When viewers have negative attitudes toward the host websites, their fixation time and revisit intention of the websites will be significantly reduced. These findings encourage advertisers to plan advertising strategies and provide valuable implications for banner advertising and websites.

Original languageEnglish
Pages (from-to)35-54
Number of pages20
JournalContemporary Management Research
Volume16
Issue number1
DOIs
Publication statusPublished - 2020
Externally publishedYes

Keywords

  • Advertising attitude
  • Banner advertising
  • Eye tracking device
  • Fixation time
  • Spillover effects

ASJC Scopus subject areas

  • Management Information Systems
  • Economics and Econometrics
  • Strategy and Management
  • Marketing
  • Management, Monitoring, Policy and Law
  • Management of Technology and Innovation

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