Using a concept mapping strategy to improve the motivation of EFL students in Google Hangouts Peer-Tutoring Sessions with native speakers

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This study examines four elements of learner motivation, attention, relevance, confidence, and satisfaction, in an EFL speaking course that uses the computer mediated communication (CMC) tool Google Hangouts. The study found that a preparatory concept mapping task before the CMC sessions improved students’ perceived attention, relevance, confidence, and satisfaction. However, follow-up reflective worksheets had no effect on perceived attention, relevance, confidence, or satisfaction. Instructors should use concept mapping in a pre-task to support learners engaged in CMC-based speaking activities with native and non-native speakers. When the students used concept mapping to prepare for the CMC-based speaking activities, they exhibited higher confidence in their oral practice activities with a native speaker.

Original languageEnglish
Pages (from-to)272-285
Number of pages14
JournalInteractive Learning Environments
Issue number2
Publication statusPublished - 2019 Feb 17



  • Computer-mediated communication
  • Google Hangouts
  • concept mapping
  • learning motivation
  • reflection

ASJC Scopus subject areas

  • Education
  • Computer Science Applications

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