Abstract
This study investigates the effects of a solution-focused brief counseling training program on telephone-counseling volunteers in Taiwan, with an emphasis on promoting their counseling self-efficacy. There were 14 hotline volunteers recruited from Taipei Lifeline, they received 24 hours of solution-focused brief counseling training over 3 days. All participants were required to fill in an open-ended course feedback form after the solution-focused brief counseling training program and 1 month later. We used open coding to analyze the verbal data from the course-feedback forms. There were 6 features contributing to the effect of this solution-focused brief counseling training program that were found: helpful solution-focused brief counseling skills, the usefulness of solution-focused brief counseling’s stages, the establishment of basic knowledge of solution-focused brief counseling, enhancing the confidence and stability of telephone-counseling volunteers, the positive influence on volunteers’ personal life, and effective ways to learn and master solution-focused brief counseling. Using the research results, this study discusses solution-focused brief counseling training as it relates to telephone-counseling volunteers and suggests further research directions in relevant fields.
| Original language | English |
|---|---|
| Pages (from-to) | 285-302 |
| Number of pages | 18 |
| Journal | Journal of Family Psychotherapy |
| Volume | 28 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 2017 Oct 2 |
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Keywords
- Counseling self-efficacy
- hotline volunteer
- solution-focused brief counseling
- training effect
ASJC Scopus subject areas
- Clinical Psychology
- Psychiatry and Mental health
Cite this
The Training Effects of Solution-Focused Brief Counseling on Telephone-Counseling Volunteers in Taiwan. / Hsu, Wei Su; Lin, Hsin Jung; Sun, So Tyan Melody; Chen, Hsuan Jung.
In: Journal of Family Psychotherapy, Vol. 28, No. 4, 02.10.2017, p. 285-302.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - The Training Effects of Solution-Focused Brief Counseling on Telephone-Counseling Volunteers in Taiwan
AU - Hsu, Wei Su
AU - Lin, Hsin Jung
AU - Sun, So Tyan Melody
AU - Chen, Hsuan Jung
PY - 2017/10/2
Y1 - 2017/10/2
N2 - This study investigates the effects of a solution-focused brief counseling training program on telephone-counseling volunteers in Taiwan, with an emphasis on promoting their counseling self-efficacy. There were 14 hotline volunteers recruited from Taipei Lifeline, they received 24 hours of solution-focused brief counseling training over 3 days. All participants were required to fill in an open-ended course feedback form after the solution-focused brief counseling training program and 1 month later. We used open coding to analyze the verbal data from the course-feedback forms. There were 6 features contributing to the effect of this solution-focused brief counseling training program that were found: helpful solution-focused brief counseling skills, the usefulness of solution-focused brief counseling’s stages, the establishment of basic knowledge of solution-focused brief counseling, enhancing the confidence and stability of telephone-counseling volunteers, the positive influence on volunteers’ personal life, and effective ways to learn and master solution-focused brief counseling. Using the research results, this study discusses solution-focused brief counseling training as it relates to telephone-counseling volunteers and suggests further research directions in relevant fields.
AB - This study investigates the effects of a solution-focused brief counseling training program on telephone-counseling volunteers in Taiwan, with an emphasis on promoting their counseling self-efficacy. There were 14 hotline volunteers recruited from Taipei Lifeline, they received 24 hours of solution-focused brief counseling training over 3 days. All participants were required to fill in an open-ended course feedback form after the solution-focused brief counseling training program and 1 month later. We used open coding to analyze the verbal data from the course-feedback forms. There were 6 features contributing to the effect of this solution-focused brief counseling training program that were found: helpful solution-focused brief counseling skills, the usefulness of solution-focused brief counseling’s stages, the establishment of basic knowledge of solution-focused brief counseling, enhancing the confidence and stability of telephone-counseling volunteers, the positive influence on volunteers’ personal life, and effective ways to learn and master solution-focused brief counseling. Using the research results, this study discusses solution-focused brief counseling training as it relates to telephone-counseling volunteers and suggests further research directions in relevant fields.
KW - Counseling self-efficacy
KW - hotline volunteer
KW - solution-focused brief counseling
KW - training effect
UR - http://www.scopus.com/inward/record.url?scp=85015207256&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85015207256&partnerID=8YFLogxK
U2 - 10.1080/08975353.2017.1297066
DO - 10.1080/08975353.2017.1297066
M3 - Article
AN - SCOPUS:85015207256
VL - 28
SP - 285
EP - 302
JO - Journal of Family Psychotherapy
JF - Journal of Family Psychotherapy
SN - 0897-5353
IS - 4
ER -