The roots of bias on uber

Benjamin V. Hanrahan, Ning F. Ma, Chien Wen Yuan

Research output: Contribution to conferencePaperpeer-review

11 Citations (Scopus)


In the last decade, there has been a growth in, what we call, digitally mediated workplaces. A digitally mediated workplace is one where interactions between stakeholders are primarily managed by proprietary, algorithmically managed digital platform. The replacement of the relationships between the stakeholders by the platform is a key feature of these workplaces, and is a contributing factor to the decrease in contractual responsibilities each stakeholder has to one another. In this paper, we discuss some of the ways in which this structure and lack of accountability serves as a root of, or at least an enabler to, the realization of biases in the ridesharing application Uber, a digitally mediated workplace.

Original languageEnglish
Publication statusPublished - 2017
Externally publishedYes
Event15th European Conference on Computer Supported Cooperative Work, ECSCW 2017 - Sheffield, United Kingdom
Duration: 2017 Aug 282017 Sept 1


Conference15th European Conference on Computer Supported Cooperative Work, ECSCW 2017
Country/TerritoryUnited Kingdom

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Human-Computer Interaction
  • Software


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