TY - JOUR
T1 - The impact of expertise on hedonic escalation
T2 - A moderating role of regulatory focus
AU - Chang, Chia Jung
AU - Lan, Shin
AU - Chiang, Wei Ting
N1 - Publisher Copyright:
© 2020 John Wiley & Sons Ltd
PY - 2021/5/1
Y1 - 2021/5/1
N2 - This research conducted two experiments to examine the effects of expertise and the regulatory focus on hedonic escalation when consuming various products within a brand. Study 1 showed that expertise results in different levels of hedonic escalation. Novice consumers experienced higher hedonic escalation than expert consumers did, considering their knowledge of products. Study 2 verified the moderating role of regulatory focus on the relationship between expertise and hedonic escalation. It revealed that promotion-focused experts exhibited greater hedonic escalation, buying various products in a brand than prevention-focused experts did. Conversely, promotion-focused novices showed lower hedonic escalation, buying products in a brand than prevention-focused novices did.
AB - This research conducted two experiments to examine the effects of expertise and the regulatory focus on hedonic escalation when consuming various products within a brand. Study 1 showed that expertise results in different levels of hedonic escalation. Novice consumers experienced higher hedonic escalation than expert consumers did, considering their knowledge of products. Study 2 verified the moderating role of regulatory focus on the relationship between expertise and hedonic escalation. It revealed that promotion-focused experts exhibited greater hedonic escalation, buying various products in a brand than prevention-focused experts did. Conversely, promotion-focused novices showed lower hedonic escalation, buying products in a brand than prevention-focused novices did.
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U2 - 10.1002/cb.1894
DO - 10.1002/cb.1894
M3 - Article
AN - SCOPUS:85096746112
SN - 1472-0817
VL - 20
SP - 670
EP - 680
JO - Journal of Consumer Behaviour
JF - Journal of Consumer Behaviour
IS - 3
ER -