The fuzzy DEMATEL based job accommodation strategy definitions for operators with hearing impairments

The job accommodation, the redesign of a job or the creation of new vacancies for optimizing the utilization of manpower through job analysis, has become an important concept during the past decades. Effective job accommodation strategies can assist the people with disabilities in general, and hearing impaired people, who accounted for a majority of the disabilities in the labor market, in special, to expand their capability set and maximize their work performance. However, very few researches have been developed on how the job accommodation strategies can be defined. Furthermore, most available job accommodation strategies as well as assistive technologies were based on researches being developed one decade ago, which are not feasible and should be updated for modern industries. Thus, a fuzzy DEMATEL based MCDM framework will be introduced for deriving suitable accommodation strategies. An empirical study based on the operators from the electronic industry advanced and verified both available job accommodation strategies as well as job accommodation research methods. In the future, the proposed strategies as well as the research framework can be used to enhance the welfare of the disabilities.