The best match-up of airline advertising endorsement and flight safety message

Seongseop (Sam) Kim, Kuo Ching Wang, Wan Ting Jhu, Yang (Young) Gao

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Purpose: This paper aims to explore the effectiveness of children as advertisement endorsers in the airline context, including images of safety and reliability. Design/methodology/approach: This paper is intended to examine the advertising effect of endorsers (celebrities, CEOs, experts, consumers and children) in the context of the airline industry. A factorial experiment was conducted to test the communication effect (CE) of ten groups of advertisement combinations (five endorser types – with/without safety attribute). Findings: The results indicate that a child endorser yielded a better CE than celebrity, CEO or typical consumer endorsers. Second, advertisements that emphasized safety had better CE than those without this emphasis. The group combining children and safety generated a better CE than most of the other groups comprising different combinations. Practical implications: A child endorser and a safety message are recommended to be used in advertisements for airlines because flight passengers place importance on safety. Fragile image of child reinforces safety of an airline. Originality/value: The integration of advertising endorsement and message into a conceptual model allows the current results to provide meaningful theoretical and practical implications.

Original languageEnglish
Pages (from-to)2533-2552
Number of pages20
JournalInternational Journal of Contemporary Hospitality Management
Volume28
Issue number11
DOIs
Publication statusPublished - 2016 Jan 1

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Keywords

  • Advertising
  • Age groups
  • Air transport
  • Airlines

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management

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