Talking to a bot or a wall? How chatbots vs. human agents affect anticipated communication quality

Qi Zhou, Bin Li*, Lei Han, Min Jou*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

31 Citations (Scopus)

Fingerprint

Dive into the research topics of 'Talking to a bot or a wall? How chatbots vs. human agents affect anticipated communication quality'. Together they form a unique fingerprint.

Social Sciences

INIS

Psychology

Computer Science