Schema adjustment in cross-cultural encounters: A study of expatriate international aid service workers

Research output: Contribution to journalArticle

15 Citations (Scopus)

Abstract

Based on a schema perspective, this study discusses the adjustment process of expatriate workers through their cross-cultural experiences. Employing a qualitative, semi-structured interviewing method, this study collected data from 22 interviews with Taiwanese expatriate workers for an international aid service and analyzed critical incidents faced by these workers during their international service. Extending the existing schema theory for cross-cultural encounters, the author found that cultural shocks help enhance expatriate workers' awareness of their existing schemas. In addition, through mental tension, mental dialogue, and information regarding culturally relevant others, cross-cultural workers gradually modify their perspectives and interpretative frameworks to adapt to local situations in a different culture.

Original languageEnglish
Pages (from-to)57-68
Number of pages12
JournalInternational Journal of Intercultural Relations
Volume33
Issue number1
DOIs
Publication statusPublished - 2009 Jan 1

Fingerprint

international aid
Shock
Interviews
worker
incident
dialogue
Workers
Service workers
Expatriates
International aid
interview
experience

Keywords

  • Cross-cultural learning
  • Expatriate workers
  • Intercultural adaptation
  • International service
  • Schema adjustment

ASJC Scopus subject areas

  • Business and International Management
  • Social Psychology
  • Sociology and Political Science

Cite this

@article{8ba5ff6961394d9ca66deb4afcc48ac9,
title = "Schema adjustment in cross-cultural encounters: A study of expatriate international aid service workers",
abstract = "Based on a schema perspective, this study discusses the adjustment process of expatriate workers through their cross-cultural experiences. Employing a qualitative, semi-structured interviewing method, this study collected data from 22 interviews with Taiwanese expatriate workers for an international aid service and analyzed critical incidents faced by these workers during their international service. Extending the existing schema theory for cross-cultural encounters, the author found that cultural shocks help enhance expatriate workers' awareness of their existing schemas. In addition, through mental tension, mental dialogue, and information regarding culturally relevant others, cross-cultural workers gradually modify their perspectives and interpretative frameworks to adapt to local situations in a different culture.",
keywords = "Cross-cultural learning, Expatriate workers, Intercultural adaptation, International service, Schema adjustment",
author = "Wei-Wen Chang",
year = "2009",
month = "1",
day = "1",
doi = "10.1016/j.ijintrel.2008.12.003",
language = "English",
volume = "33",
pages = "57--68",
journal = "International Journal of Intercultural Relations",
issn = "0147-1767",
publisher = "Elsevier Limited",
number = "1",

}

TY - JOUR

T1 - Schema adjustment in cross-cultural encounters

T2 - A study of expatriate international aid service workers

AU - Chang, Wei-Wen

PY - 2009/1/1

Y1 - 2009/1/1

N2 - Based on a schema perspective, this study discusses the adjustment process of expatriate workers through their cross-cultural experiences. Employing a qualitative, semi-structured interviewing method, this study collected data from 22 interviews with Taiwanese expatriate workers for an international aid service and analyzed critical incidents faced by these workers during their international service. Extending the existing schema theory for cross-cultural encounters, the author found that cultural shocks help enhance expatriate workers' awareness of their existing schemas. In addition, through mental tension, mental dialogue, and information regarding culturally relevant others, cross-cultural workers gradually modify their perspectives and interpretative frameworks to adapt to local situations in a different culture.

AB - Based on a schema perspective, this study discusses the adjustment process of expatriate workers through their cross-cultural experiences. Employing a qualitative, semi-structured interviewing method, this study collected data from 22 interviews with Taiwanese expatriate workers for an international aid service and analyzed critical incidents faced by these workers during their international service. Extending the existing schema theory for cross-cultural encounters, the author found that cultural shocks help enhance expatriate workers' awareness of their existing schemas. In addition, through mental tension, mental dialogue, and information regarding culturally relevant others, cross-cultural workers gradually modify their perspectives and interpretative frameworks to adapt to local situations in a different culture.

KW - Cross-cultural learning

KW - Expatriate workers

KW - Intercultural adaptation

KW - International service

KW - Schema adjustment

UR - http://www.scopus.com/inward/record.url?scp=61449182525&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=61449182525&partnerID=8YFLogxK

U2 - 10.1016/j.ijintrel.2008.12.003

DO - 10.1016/j.ijintrel.2008.12.003

M3 - Article

VL - 33

SP - 57

EP - 68

JO - International Journal of Intercultural Relations

JF - International Journal of Intercultural Relations

SN - 0147-1767

IS - 1

ER -