Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailers

Y. C. Huang; Y. C.Jim Wu; N. J. Chang; N. C. Boulanger

doi:10.1109/SOLI.2010.5551569

Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailers

Y. C. Huang, Y. C.Jim Wu, N. J. Chang, N. C. Boulanger

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

1 Citation (Scopus)

Abstract

This study aimed to construct a comprehensive model examining the effects of the task environment on reverse logistics (RL) activities, and the resulting effects on both firm environmental and economic performance. Being the first of its kind to integrate three different literature streams: The task environment, RL activities, and performance, the study attempted to understand their linkages by conducting a large sample survey. Specifically, a questionnaire was adopted to conduct an investigation into the Taiwanese computer, communication, and consumer electronics (3C) retail industry. Based on 284 validated samples and with the use of structural equation modeling, it was found that certain dimensions of the task environment (government, suppliers, and customers) positively and significantly influence RL activities, whereas competitors do not have such influence. Moreover, RL activities positively and significantly influence both environmental and economic performance separately.

Original language	English
Title of host publication	Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010
Pages	258-263
Number of pages	6
DOIs	https://doi.org/10.1109/SOLI.2010.5551569
Publication status	Published - 2010
Externally published	Yes
Event	2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010 - QingDao, China Duration: 2010 Jul 15 → 2010 Jul 17

Publication series

Name	Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010

Conference

Conference	2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010
Country/Territory	China
City	QingDao
Period	2010/07/15 → 2010/07/17

ASJC Scopus subject areas

Information Systems and Management
Management Science and Operations Research

Access to Document

10.1109/SOLI.2010.5551569

Cite this

Huang, Y. C., Wu, Y. C. J., Chang, N. J., & Boulanger, N. C. (2010). Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailers. In Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010 (pp. 258-263). Article 5551569 (Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010). https://doi.org/10.1109/SOLI.2010.5551569

Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailers. / Huang, Y. C.; Wu, Y. C.Jim; Chang, N. J. et al.
Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010. 2010. p. 258-263 5551569 (Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Huang, YC, Wu, YCJ, Chang, NJ & Boulanger, NC 2010, Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailers. in Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010., 5551569, Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010, pp. 258-263, 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010, QingDao, China, 2010/07/15. https://doi.org/10.1109/SOLI.2010.5551569

Huang YC, Wu YCJ, Chang NJ, Boulanger NC. Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailers. In Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010. 2010. p. 258-263. 5551569. (Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010). doi: 10.1109/SOLI.2010.5551569

Huang, Y. C. ; Wu, Y. C.Jim ; Chang, N. J. et al. / Reverse logistics activities, the task environment, and performance : Taiwanese 3C retailers. Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010. 2010. pp. 258-263 (Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010).

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title = "Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailers",

abstract = "This study aimed to construct a comprehensive model examining the effects of the task environment on reverse logistics (RL) activities, and the resulting effects on both firm environmental and economic performance. Being the first of its kind to integrate three different literature streams: The task environment, RL activities, and performance, the study attempted to understand their linkages by conducting a large sample survey. Specifically, a questionnaire was adopted to conduct an investigation into the Taiwanese computer, communication, and consumer electronics (3C) retail industry. Based on 284 validated samples and with the use of structural equation modeling, it was found that certain dimensions of the task environment (government, suppliers, and customers) positively and significantly influence RL activities, whereas competitors do not have such influence. Moreover, RL activities positively and significantly influence both environmental and economic performance separately.",

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Reverse logistics activities, the task environment, and performance: Taiwanese 3C retailers

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