Retaining part-time seasonal employees in the amusement park: perspectives from external and internal recruiting

Ting Yen Huang*, Ching Li

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

The study examines the structural relationships between recruitment information, employment satisfaction, and retention of part-time seasonal employees in an amusement park. The study further examines the differences between external and internal recruiting. 216 valid questionnaires were collected from Six Flags Great Escape amusement park. Partial Least Square was used to analyze the measurement and structural models. The study adopts multi-group analysis to compare external and internal recruiting. The study reveals that employment satisfaction fully mediates the effect of recruitment information on employees’ willingness to remain on the job. The study proves external and internal recruiting are significantly different among amusement park workers.

Original languageEnglish
Pages (from-to)839-853
Number of pages15
JournalTourism Recreation Research
Volume49
Issue number4
DOIs
Publication statusPublished - 2024

Keywords

  • Part-time seasonal employee
  • employment satisfaction
  • recruitment information
  • recruitment sources
  • retention

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Cultural Studies
  • Tourism, Leisure and Hospitality Management
  • Management, Monitoring, Policy and Law

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