Mobile instant messaging or face-to-face? Group interactions in cooperative simulations

Chih Hung Yuan, Yenchun Jim Wu*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

77 Citations (Scopus)


The capability of learners to work cooperatively and to coordinate efforts in a team is becoming more important to the success of any job and advancement of knowledge. In cooperative learning, the literature regarding the impact of social technologies is controversial. Because of this controversy, the object of this study is to examine students’ experiences and feedback regarding teamwork in cooperative simulation interactions. The research object was addressed in a two-phase study with an experimental design. The participants were 328 students of 6 classes from a large city in China. In this experiment, communication through face-to-face encounters, mobile instant messaging, and combinations thereof were executed based on qualitative and quantitative data. Our research results describe the differences between experimental treatments. Various relevant teaching implications are discussed as well.

Original languageEnglish
Article number106508
JournalComputers in Human Behavior
Publication statusPublished - 2020 Dec


  • Face-to-Face
  • Higher education
  • Mobile instant messaging
  • Social technologies

ASJC Scopus subject areas

  • Arts and Humanities (miscellaneous)
  • Human-Computer Interaction
  • General Psychology


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