Making sense of library 2.0 through technological frames

This paper in advancing the understanding of the life cycle of Library 2.0 in the academic library context, describes an exploratory study in two parts: (1) Use: an exploration of user experience of Library 2.0 services; and (2) Evaluation: an evaluation of impact of Library 2.0 services on academic libraries and users. Through the dual lenses of social constructivism and Phenomenology, this study aims to identify the factors affecting the innovation and implementation of Library 2.0 services, and to reconstruct and evaluate the user experience of those services.