Logistics outsourcing in China: A supplier perspective

Yen Chun Jim Wu*, Yiu Ming Peng

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

After its admission to the WTO, China has attracted an increasing number of investing foreign enterprises. The local enterprises in China are facing a more complicated environment. Robust logistics infrastructures in China will be the key to successful operations for the local enterprises. Our research discusses logistics services provided by outsourced suppliers in China for domestic and foreign customers and how the need to serve different customers affects their organization. This study is from the viewpoint of outsourced suppliers in China in an attempt to understand customer logistic service criteria, satisfaction rate, customer selection criteria, and the difficulties and future challenges facing Chinese enterprises.

Original languageEnglish
Title of host publication2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006
Pages346-351
Number of pages6
DOIs
Publication statusPublished - 2006
Externally publishedYes
Event2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006 - Shanghai, China
Duration: 2006 Jun 212006 Jun 23

Publication series

Name2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006

Conference

Conference2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006
Country/TerritoryChina
CityShanghai
Period2006/06/212006/06/23

Keywords

  • China
  • Logistics
  • Outsourcing
  • Supplier-customer relationship

ASJC Scopus subject areas

  • Information Systems
  • Information Systems and Management

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