Learning from team and group diversity: Nurturing and benefiting from our heterogeneity

Michael Muller, Nigini Oliveira, Volker Wulf, Susan R. Fussell, Katharina Reinecke, Chien Wen Yuan, Ge Gao, Lionel Robert, Pamela J. Hinds, Kanya Siangliulue

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)


By 2019, diversity is an established fact in most workplaces, teams, and work-groups, presenting both old and new challenges to CSCW in terms of team structure and technological supports for increasingly diverse teams. The research literature on diversity and teams has examined many definitions and attributes of diversity, and has described different types of teams, tasks, and measures, with contrasting and even contradictory results. Diversity becomes a strength in some studies, and a burden in others. The literature is similarly complex regarding individual and organizational approaches to realize those strengths, or to mitigate those burdens. In this workshop, we collectively take stock of these complex findings; we consider the several theoretical and methodological efforts to organize these findings; and we propose new research directions to address the "diversity of diversity studies".

Original languageEnglish
Title of host publicationCSCW 2019 Companion - Conference Companion Publication of the 2019 Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Number of pages6
ISBN (Electronic)9781450366922
Publication statusPublished - 2019 Nov 9
Event22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2019 - Austin, United States
Duration: 2019 Nov 92019 Nov 13

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW


Conference22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2019
Country/TerritoryUnited States


  • Diversity
  • Inclusion
  • Team/group diversity
  • Teams
  • Work-groups

ASJC Scopus subject areas

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction

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