Key successful factors of knowledge management for university students using e-portfolios: Approach of Fuzzy Delphi and Fuzzy AHP

Chi-Cheng Chang, Chaoyun Liang, Kuen Ming Shu, Cheng Wei Tsai

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3 Citations (Scopus)


The key successful factors (KSFs) of knowledge management for university students using e-portfolio were established in the present study based on the Fuzzy Delphi method (FDM) and Fuzzy Analytic Hierarchy Process (FAHP). According to experts, the KSFs of KM using e-portfolio included knowledge sharing, innovation, acquisition, application, and accumulation. Detailed sub-KSFs were developed based on the activities of the e-portfolios including reflection, work revision, self-assessment on works, arrangement of learning content, teacher feedback, modeling, communication, and discussion. Each KSF and sub-KSF was weighted and ranked and had an acceptable reliability and validity. Among these sub-KSFs, reflection had the highest weight, followed by work revision, implying that reflection had the greatest impact on knowledge management.

Original languageEnglish
Pages (from-to)673-681
Number of pages9
JournalComputer Applications in Engineering Education
Issue number5
Publication statusPublished - 2015 Sep 1



  • Fuzzy AHP
  • Fuzzy Delphi
  • e-Portfolio
  • knowledge management

ASJC Scopus subject areas

  • Computer Science(all)
  • Education
  • Engineering(all)

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