TY - GEN
T1 - Key determinants of performance assessment for U.S. TPL
T2 - 2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006
AU - Cheng, Ming Jen
AU - Wu, Yen Chun Jim
PY - 2006
Y1 - 2006
N2 - Based on empirical data of twenty third-party logistic providers in America, this study adopts DEA and cluster analysis to evaluate the key factors in performance assessment. It was found that returns of scale of DMUs' status influenced efficiency ranking. The A&P model is shown useful in distinguishing efficient DMTJs, while for inefficient DMUs the cross efficiency model is excellent. Empirical analysis in classification shows consistent results for factors directly correlated with logistics in both DEA and cluster analysis. While past research emphasized the importance of financial performance, this paper argues that it should take another perspective in performance assessment. This study indicates that important factors generally used in financial studies do not exhibit significant influence as expected, demonstrating a critical approach is to achieve operations efficiency rather than financial efficiency. Finally, this paper makes some recommendations to improve the operations' efficiency for logistics firms.
AB - Based on empirical data of twenty third-party logistic providers in America, this study adopts DEA and cluster analysis to evaluate the key factors in performance assessment. It was found that returns of scale of DMUs' status influenced efficiency ranking. The A&P model is shown useful in distinguishing efficient DMTJs, while for inefficient DMUs the cross efficiency model is excellent. Empirical analysis in classification shows consistent results for factors directly correlated with logistics in both DEA and cluster analysis. While past research emphasized the importance of financial performance, this paper argues that it should take another perspective in performance assessment. This study indicates that important factors generally used in financial studies do not exhibit significant influence as expected, demonstrating a critical approach is to achieve operations efficiency rather than financial efficiency. Finally, this paper makes some recommendations to improve the operations' efficiency for logistics firms.
KW - DEA
KW - Performance assessment
KW - Third party logistics
UR - http://www.scopus.com/inward/record.url?scp=36048951083&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=36048951083&partnerID=8YFLogxK
U2 - 10.1109/SOLI.2006.236276
DO - 10.1109/SOLI.2006.236276
M3 - Conference contribution
AN - SCOPUS:36048951083
SN - 1424403189
SN - 9781424403189
T3 - 2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006
SP - 370
EP - 375
BT - 2006 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2006
Y2 - 21 June 2006 through 23 June 2006
ER -