@inbook{5a7f6eb6ec494a05b4a33055d75bced1,
title = "IT-Enabled Value Co-creation in a Tourism Context: The Portale Sardegna Case",
abstract = "This chapter introduces an integrative framework of information technology (IT)-enabled value co-creation in the context of the tourism industry. Despite the importance of this topic, researchers have paid scant attention to the process whereby IT-enabled value is co-created or to how it is shared among multiple partners in the context of multi-company relationships. The objectives of this paper are to address this gap and to provide insights into how multi-firm IT implementation plays a pivotal role in terms of the co-creation of value. The resulting integrative framework identifies the critical success factors involved in the IT-enabled value co-creation process: synergy, strategic fit, process alignment, and partner readiness. The learning objective of this chapter is highlight the concept of co-creation of value supported by IT in a tourism context.",
keywords = "IT-enabled value co-creation, Information technology, Information technology, Inter-organizational context, Partner readiness, Process alignment, Service-dominant logic, Strategic fit, Synergy, Theory building",
author = "Francesca Cabiddu and Lui, {Tsz Wai} and Gabriele Piccoli",
note = "Publisher Copyright: {\textcopyright} 2016, Springer-Verlag Berlin Heidelberg.",
year = "2016",
doi = "10.1007/978-3-642-54089-9_4",
language = "English",
series = "Tourism on the Verge",
publisher = "Springer Nature",
pages = "47--60",
booktitle = "Tourism on the Verge",
address = "United States",
}