Information behavior and value creation potential of information capital: Mediating role of organizational learning

Mei Chi Lai, Yu Tzu Lin, Lee Hsuan Lin, Wei Kang Wang, Hao Chen Huang

Research output: Contribution to journalArticle

9 Citations (Scopus)


This work draws on recent literature concerning information capital and organizational learning to explore how this may affect information behavior and value (IBV) of the healthcare industry in an emerging economy. Whether organizational learning mediates the relationships between information capital and both information behavior and information value (IBV) is also examined. Additionally, a parsimonious and plausible empirical model is proposed to examine the links among contextual variables. Data are collected from full-time medical staff of medical centers in Taiwan, including physicians and nurses. To clarify the relationships among these variables, structural equation modeling (SEM) is conducted to examine the model fit and three hypotheses. The SEM results clearly demonstrate the mediating role of organizational learning in the impact of information capital on both information behavior and information value. Consequently, organizational learning leads to appropriate information behavior and information value (that is, information sharing and information integrity, respectively) only when integrated with organizational learning and information capital for healthcare organizations.

Original languageEnglish
Pages (from-to)542-550
Number of pages9
JournalExpert Systems with Applications
Issue number1
Publication statusPublished - 2009 Jan 1



  • Information behaviors and value (IBV)
  • Information capital
  • Organizational learning (OL)

ASJC Scopus subject areas

  • Engineering(all)
  • Computer Science Applications
  • Artificial Intelligence

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