How Does the Citizens’ Behavioral Intention to Use Digital Technology in Smart Cities Affect Their Mental Health During the Covid-19 Pandemic?

Hongxin Wang, Wenqing Wu, Yenchun Jim Wu*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In the face of the Covid-19 pandemic, some cities around the world have adopted smart prevention and control measures based on digital technology, in addition to physical prevention and control means such as local closures, home isolation and wearing protective masks. Based on the context of smart city’s response to public health crisis in China, this study analyzed the effect of the behavioral intention to use digital technology (i.e., the health quick response code technology) on citizens’ mental health. This study takes 789 respondents from China’s smart cities as research samples. The empirical results show that the behavioral intention to use digital technology can reduce the citizens’ anxiety level. The negative effect of the behavioral intention to use digital technology on the anxiety level of citizens decreases as the increase of the Covid-19 severity. Finally, the theoretical implications, practical implications, research limitations and future prospects of this study are discussed.

Original languageEnglish
Title of host publicationResearch and Innovation Forum 2021 - Managing Continuity, Innovation, and Change in the Post-Covid World
Subtitle of host publicationTechnology, Politics and Society
EditorsAnna Visvizi, Orlando Troisi, Kawther Saeedi
PublisherSpringer Science and Business Media B.V.
Pages25-34
Number of pages10
ISBN (Print)9783030843106
DOIs
Publication statusPublished - 2021
EventResearch and Innovation Forum, Rii Forum 2021 - Virtual, Online
Duration: 2021 Apr 72021 Apr 9

Publication series

NameSpringer Proceedings in Complexity
ISSN (Print)2213-8684
ISSN (Electronic)2213-8692

Conference

ConferenceResearch and Innovation Forum, Rii Forum 2021
CityVirtual, Online
Period2021/04/072021/04/09

Keywords

  • Anxiety
  • Behavioral intention
  • Digital technology
  • Smart city
  • The Covid-19 severity

ASJC Scopus subject areas

  • Applied Mathematics
  • Modelling and Simulation
  • Computer Science Applications

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