Heuristic Evaluation of Interactive Flat Panel for Interactive Teaching

It is vital to give teachers interactive flat panels (IFPs) with well-designed applications for creating technology-mediated interactive instruction while making learning more attractive to students. We collaborated with BenQ to evaluate and identify potential usability issues of IFPs and suggested possible solutions that could best enhance current IFP-based interactive teaching. We recruited two college lecturers and 15 K-12 teachers as teaching experts to participate in a 54-h hands-on empowerment course to examine the usability of IFPs. We used the applications (Uni UI, EZWrite 6, and InstaShare 2) built in the BenQ 86’ IFP to develop the interactive learning content for the course. Observation, user testing, and questionnaires were used in this study, and further analysis found 35 usability issues and solved them sequentially. The questionnaire data identified in-service technology teachers’ perceptions of IFP-based interactive teaching, its impact on students, and the challenges experienced during implementation. The results showed that various improvements were required to promote IFP-based interactive education and prepare interactive teaching lessons. These findings will assist educational institutions worldwide in planning future educational technology policies and understanding teachers’ needs to improve IFP-based interactive teaching.