Go gig or go home: Enabling social sensing to share personal data with intimate partner for the health andwellbeing of long-hour workers

Chuang Wen You, Chien Wen Tina Yuan, Nanyi Bi, Min Wei Hung, Po Chun Huang, Hao Chuan Wang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Maintaining an awareness of one's well-being and making work-related decisions to achieve work-life balance is critical for fexible long-hour workers. In this study, we propose that social sensing could address bottlenecks in worker's awareness, interpretation of the informatics, and subsequent behavioral change.We conducted a four-week technology probe study by recruiting fexible long-hour professional drivers (Taxi and Uber drivers) and their signifcant others to use a social sensing prototype which collects data from the drivers and shares it with their partners as well as incorporates partners' observations. We interviewed them before and after the probe study and found that while technological sensing was able to increase drivers' awareness of their well-being status and intention to modify behaviors. The social sensing design was able to further shape such awareness or intention into action, highlighting the potential of using the sociotechnical approach in promoting work-life balance among long-hour workers.

Original languageEnglish
Title of host publicationCHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationMaking Waves, Combining Strengths
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450380966
DOIs
Publication statusPublished - 2021 May 6
Externally publishedYes
Event10th International Conference on Materials Processing and Characterisation, ICMPC 2020 - Mathura, U.P., India
Duration: 2020 Feb 212020 Feb 23

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference10th International Conference on Materials Processing and Characterisation, ICMPC 2020
Country/TerritoryIndia
CityMathura, U.P.
Period2020/02/212020/02/23

Keywords

  • Social sensing
  • Technological sensing
  • Technology probe

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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