Fuzzy composite score and situational judgement test: An integrated operation perspective of scoring

Hawjeng Chiou, Tsung Lin Ou

Research output: Chapter in Book/Report/Conference proceedingChapter


The aim of this chapter is to propose a mechanism based on Fuzzy Composite Score (FCS) to integrate multiple scoring methods for Situational Judgment Test (SJT). The proposed operating mechanism, besides dealing with various scale types, can also provide fuzzy space for linguistic judgment, allowing researchers to compare the difference of SJT score under different degrees of linguistic vagueness. Based on current SJT scoring method, this study simulated sample responses for four types of different scale to explain FCS operation. Also, the comparison between five different degrees of vagueness was executed in this fuzzy frame. Analysis of results concludes that: (1) Proposed FCS operation can integrate multiple scoring methods and provide subjects and experts advanced adjustment of linguistic vagueness to more closely match authentic cognition; (2) As the degree of linguistic vagueness increases, the diversity in FCS between high score and low score samples was reduced, but moderated by different SJT scoring methods. To conclude, practical and academic points of view about FCS of SJT were discussed for future study.

Original languageEnglish
Title of host publicationQuantitative Modelling in Marketing and Management
PublisherWorld Scientific Publishing Co.
Number of pages26
ISBN (Electronic)9789814407724
ISBN (Print)9789814407717
Publication statusPublished - 2012 Jan 1
Externally publishedYes


  • Fuzzy composite score
  • Fuzzy measurement
  • Linguistic modeling
  • Situational judgment test

ASJC Scopus subject areas

  • General Economics,Econometrics and Finance
  • General Business,Management and Accounting
  • General Mathematics


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