Feedback of interface agents on student perception: Level, dialogue, and emotion

Zhi Hong Chen, Chih Yueh Chou, Shu Fen Tseng, Ying Chu Su

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Although feedback from interface agents has recently attracted increasing research attention, most studies emphasize the cognitive influences. Thus, the effect of each feedback type on student perception remains unclear. This study focuses on three types of feedback from interface agents to clarify student perception of single feedback and combinations of feedback types. An empirical study of 45 junior college students was conducted. Results showed that students preferred the emotion feedback and disliked the level feedback when they were asked to choose one feedback type. For combinations, the combined feedback of dialogue and emotion was the most preferred among all combinations. Based on these findings, several implications for the further development of interface agents are discussed.

Original languageEnglish
Pages (from-to)82-90
Number of pages9
JournalEducational Technology and Society
Volume21
Issue number1
Publication statusPublished - 2018 Jan 1

Fingerprint

emotion
dialogue
Students
Feedback
student

Keywords

  • Animal companion
  • Feedback
  • Interface agent
  • Student perception

ASJC Scopus subject areas

  • Education
  • Sociology and Political Science
  • Engineering(all)

Cite this

Feedback of interface agents on student perception : Level, dialogue, and emotion. / Chen, Zhi Hong; Chou, Chih Yueh; Tseng, Shu Fen; Su, Ying Chu.

In: Educational Technology and Society, Vol. 21, No. 1, 01.01.2018, p. 82-90.

Research output: Contribution to journalArticle

Chen, Zhi Hong ; Chou, Chih Yueh ; Tseng, Shu Fen ; Su, Ying Chu. / Feedback of interface agents on student perception : Level, dialogue, and emotion. In: Educational Technology and Society. 2018 ; Vol. 21, No. 1. pp. 82-90.
@article{7ff3f50bb75844589c05f5abe88e1402,
title = "Feedback of interface agents on student perception: Level, dialogue, and emotion",
abstract = "Although feedback from interface agents has recently attracted increasing research attention, most studies emphasize the cognitive influences. Thus, the effect of each feedback type on student perception remains unclear. This study focuses on three types of feedback from interface agents to clarify student perception of single feedback and combinations of feedback types. An empirical study of 45 junior college students was conducted. Results showed that students preferred the emotion feedback and disliked the level feedback when they were asked to choose one feedback type. For combinations, the combined feedback of dialogue and emotion was the most preferred among all combinations. Based on these findings, several implications for the further development of interface agents are discussed.",
keywords = "Animal companion, Feedback, Interface agent, Student perception",
author = "Chen, {Zhi Hong} and Chou, {Chih Yueh} and Tseng, {Shu Fen} and Su, {Ying Chu}",
year = "2018",
month = "1",
day = "1",
language = "English",
volume = "21",
pages = "82--90",
journal = "Educational Technology and Society",
issn = "1436-4522",
publisher = "IEEE Computer Society",
number = "1",

}

TY - JOUR

T1 - Feedback of interface agents on student perception

T2 - Level, dialogue, and emotion

AU - Chen, Zhi Hong

AU - Chou, Chih Yueh

AU - Tseng, Shu Fen

AU - Su, Ying Chu

PY - 2018/1/1

Y1 - 2018/1/1

N2 - Although feedback from interface agents has recently attracted increasing research attention, most studies emphasize the cognitive influences. Thus, the effect of each feedback type on student perception remains unclear. This study focuses on three types of feedback from interface agents to clarify student perception of single feedback and combinations of feedback types. An empirical study of 45 junior college students was conducted. Results showed that students preferred the emotion feedback and disliked the level feedback when they were asked to choose one feedback type. For combinations, the combined feedback of dialogue and emotion was the most preferred among all combinations. Based on these findings, several implications for the further development of interface agents are discussed.

AB - Although feedback from interface agents has recently attracted increasing research attention, most studies emphasize the cognitive influences. Thus, the effect of each feedback type on student perception remains unclear. This study focuses on three types of feedback from interface agents to clarify student perception of single feedback and combinations of feedback types. An empirical study of 45 junior college students was conducted. Results showed that students preferred the emotion feedback and disliked the level feedback when they were asked to choose one feedback type. For combinations, the combined feedback of dialogue and emotion was the most preferred among all combinations. Based on these findings, several implications for the further development of interface agents are discussed.

KW - Animal companion

KW - Feedback

KW - Interface agent

KW - Student perception

UR - http://www.scopus.com/inward/record.url?scp=85040617264&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85040617264&partnerID=8YFLogxK

M3 - Article

AN - SCOPUS:85040617264

VL - 21

SP - 82

EP - 90

JO - Educational Technology and Society

JF - Educational Technology and Society

SN - 1436-4522

IS - 1

ER -