Abstract
Collaboration comes in many forms. How relevant stakeholders collaborate at the scale of a system deserves scholarly attention because their practices may differ from traditional teams like dyads or small groups. This study investigates how stakeholders of a local produce supply-and-demand system, namely experts, farmers, sellers, and consumers, in Taiwan collaborate and communicate for information as a case to illustrate how they depend on one another for information collaboration in the system. Using qualitative in-depth interview, we found that stakeholders had diverse collaboration goals within the system and encountered challenges in acquiring information from one another. In addition to establishing a holistic understanding of stakeholders' individual and collective practices in the system of produce supply-and-demand, we propose several design suggestions to address the needs and challenges we identified.
Original language | English |
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Article number | 53 |
Journal | Proceedings of the ACM on Human-Computer Interaction |
Volume | 7 |
Issue number | CSCW1 |
DOIs | |
Publication status | Published - 2023 Apr 16 |
Externally published | Yes |
Keywords
- accountability
- collaboration
- information interdependence
- stakeholders
- transparency
- trust
ASJC Scopus subject areas
- Social Sciences (miscellaneous)
- Human-Computer Interaction
- Computer Networks and Communications