Exploring the Relationship Between Hospital Service Quality, Patient Trust, and Loyalty From a Service Encounter Perspective in Elderly With Chronic Diseases

An Jin Shie, Yung Fu Huang*, Guang Yu Li, Wen Yi Lyu, Ming Yang, You Yu Dai, Zhao Hui Su, Yenchun Jim Wu*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

11 Citations (Scopus)

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Social Sciences

Psychology

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