Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot Technology

Xiang Zhi Qiu; Chien Wen Tina Yuan; Nanyi Bi; Ming Chyi Huang; Chuang Wen You

doi:10.1145/3544549.3585635

Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot Technology

Xiang Zhi Qiu
, Chien Wen Tina Yuan
, Nanyi Bi
, Ming Chyi Huang
, Chuang Wen You

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

6 Citations (Scopus)

Abstract

Alcohol use disorder is a debilitating psychiatric condition, which can have devastating effects on the individual, their friends, and family. Most of the communication between patients and their treatment team involves brief verbal exchanges within a clinical setting, which is not necessarily conducive to the needs of the patient in their daily life. In this research, we sought to identify methods by which chatbot technology could be used to enhance treatment for alcohol use disorder (AUD). We also sought to establish an alternative communication medium by which to engage in digestible daily interactions with AUD patients (to monitor the psychological state of the user) as well as their companions (to make them aware of important events and coach them in their interactions with the user).

Original language	English
Title of host publication	CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450394222
DOIs	https://doi.org/10.1145/3544549.3585635
Publication status	Published - 2023 Apr 19
Externally published	Yes
Event	Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems, CHI EA 2023 - Hamburg, Germany Duration: 2023 Apr 23 → 2023 Apr 28

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems, CHI EA 2023
Country/Territory	Germany
City	Hamburg
Period	2023/04/23 → 2023/04/28

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Alcohol Use Disorder
Chatbot Technology

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Access to Document

10.1145/3544549.3585635

Cite this

Qiu, X. Z., Yuan, C. W. T., Bi, N., Huang, M. C., & You, C. W. (2023). Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot Technology. In CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems Article 123 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3544549.3585635

Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot Technology. / Qiu, Xiang Zhi; Yuan, Chien Wen Tina; Bi, Nanyi et al.
CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2023. 123 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Qiu, XZ, Yuan, CWT, Bi, N, Huang, MC & You, CW 2023, Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot Technology. in CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems., 123, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery, Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems, CHI EA 2023, Hamburg, Germany, 2023/04/23. https://doi.org/10.1145/3544549.3585635

Qiu XZ, Yuan CWT, Bi N, Huang MC, You CW. Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot Technology. In CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. 2023. 123. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/3544549.3585635

Qiu, Xiang Zhi ; Yuan, Chien Wen Tina ; Bi, Nanyi et al. / Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot Technology. CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2023. (Conference on Human Factors in Computing Systems - Proceedings).

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abstract = "Alcohol use disorder is a debilitating psychiatric condition, which can have devastating effects on the individual, their friends, and family. Most of the communication between patients and their treatment team involves brief verbal exchanges within a clinical setting, which is not necessarily conducive to the needs of the patient in their daily life. In this research, we sought to identify methods by which chatbot technology could be used to enhance treatment for alcohol use disorder (AUD). We also sought to establish an alternative communication medium by which to engage in digestible daily interactions with AUD patients (to monitor the psychological state of the user) as well as their companions (to make them aware of important events and coach them in their interactions with the user).",

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AU - You, Chuang Wen

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Exploring the Challenges and Opportunities in Developing Systems to Improve Alcohol Use Disorder through Chatbot Technology

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this