Exploring Citizens' Hierarchical Government Satisfaction: Evidence from China and Taiwan

Research output: Contribution to journalReview article

Abstract

Although the importance of public satisfaction is well documented, few studies have been conducted on the diversity of citizens' evaluations of the various levels of government. This study explored hierarchical government satisfaction among the public in two culturally Chinese societies, namely China and Taiwan. Basing the analysis on the perspective of responsibility attribution, this paper proposes that the two publics' distinctive perceptions, which are shaped by different information flows, lead hierarchical government satisfaction in the two societies in separate directions. This argument is supported by the empirical findings from the sixth wave of the World Values Survey. The findings confirm that personal evaluations, including household economic satisfaction, democratic evaluation, and public service confidence, exert more influence over local government satisfaction in China, but conversely have a greater impact on central government satisfaction in Taiwan. Moreover, these evaluations are shown to affect hierarchical government satisfaction differently in the two societies. The evidence reveals that the two publics attribute blame for problems to different administrative objects: Chinese citizens tend to blame local governments, whereas Taiwanese citizens are inclined to criticize the central government.

Original languageEnglish
Pages (from-to)122-145
Number of pages24
JournalJapanese Journal of Political Science
Volume19
Issue number2
DOIs
Publication statusPublished - 2018 Jun 1

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Taiwan
citizen
China
evidence
evaluation
society
information flow
attribution
public service
confidence
responsibility
economics
Values

ASJC Scopus subject areas

  • Sociology and Political Science
  • Political Science and International Relations

Cite this

Exploring Citizens' Hierarchical Government Satisfaction : Evidence from China and Taiwan. / Huang, Hsin-hao.

In: Japanese Journal of Political Science, Vol. 19, No. 2, 01.06.2018, p. 122-145.

Research output: Contribution to journalReview article

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