Evaluating tourist risks from fuzzy perspectives

Sheng Hshiung Tsaur; Gwo Hshiung Tzeng; Kuo Ching Wang

doi:10.1016/s0160-7383(97)00059-5

Evaluating tourist risks from fuzzy perspectives

Sheng Hshiung Tsaur^*, Gwo Hshiung Tzeng, Kuo Ching Wang

^*Corresponding author for this work

Research output: Contribution to journal › Review article › peer-review

314 Citations (Scopus)

Abstract

Since little effort has been devoted to measuring tourist risk from epistemology perspectives, this study develops a scientific framework for its evaluation. Tourist risk is denned as what is perceived by the tourists during the process of a group package tour. This in turn depends on the traveling service conditions experienced during the process and at the destination. The study uses an Analytic Hierarchy Process method to determine the weighting of various risk evaluation criteria. It further considers the possibility of "fuzzy logic" in making subjective judgments, and applies a Fuzzy Multiple Criteria Decision-Making method to conduct the evaluation of tourist risk.

Original language	English
Pages (from-to)	796-812
Number of pages	17
Journal	Annals of Tourism Research
Volume	24
Issue number	4
DOIs	https://doi.org/10.1016/s0160-7383(97)00059-5
Publication status	Published - 1997 Oct
Externally published	Yes

Keywords

AHP
Fuzzy MCDM
Tourist risk

ASJC Scopus subject areas

Development
Tourism, Leisure and Hospitality Management

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10.1016/s0160-7383(97)00059-5

Cite this

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title = "Evaluating tourist risks from fuzzy perspectives",

abstract = "Since little effort has been devoted to measuring tourist risk from epistemology perspectives, this study develops a scientific framework for its evaluation. Tourist risk is denned as what is perceived by the tourists during the process of a group package tour. This in turn depends on the traveling service conditions experienced during the process and at the destination. The study uses an Analytic Hierarchy Process method to determine the weighting of various risk evaluation criteria. It further considers the possibility of {"}fuzzy logic{"} in making subjective judgments, and applies a Fuzzy Multiple Criteria Decision-Making method to conduct the evaluation of tourist risk.",

keywords = "AHP, Fuzzy MCDM, Tourist risk",

author = "Tsaur, {Sheng Hshiung} and Tzeng, {Gwo Hshiung} and Wang, {Kuo Ching}",

note = "Funding Information: Acknowledgments-The authors wish to thank Peter Morton of the Graduate Institute of International Business Administration, Chinese Culture University, for his great help in the development of this paper. This research was supported by the National Science Council of ROC under grant NSC 85-24 15-H034-00 1.",

year = "1997",

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doi = "10.1016/s0160-7383(97)00059-5",

language = "English",

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T1 - Evaluating tourist risks from fuzzy perspectives

AU - Tsaur, Sheng Hshiung

AU - Tzeng, Gwo Hshiung

AU - Wang, Kuo Ching

N1 - Funding Information: Acknowledgments-The authors wish to thank Peter Morton of the Graduate Institute of International Business Administration, Chinese Culture University, for his great help in the development of this paper. This research was supported by the National Science Council of ROC under grant NSC 85-24 15-H034-00 1.

PY - 1997/10

Y1 - 1997/10

N2 - Since little effort has been devoted to measuring tourist risk from epistemology perspectives, this study develops a scientific framework for its evaluation. Tourist risk is denned as what is perceived by the tourists during the process of a group package tour. This in turn depends on the traveling service conditions experienced during the process and at the destination. The study uses an Analytic Hierarchy Process method to determine the weighting of various risk evaluation criteria. It further considers the possibility of "fuzzy logic" in making subjective judgments, and applies a Fuzzy Multiple Criteria Decision-Making method to conduct the evaluation of tourist risk.

AB - Since little effort has been devoted to measuring tourist risk from epistemology perspectives, this study develops a scientific framework for its evaluation. Tourist risk is denned as what is perceived by the tourists during the process of a group package tour. This in turn depends on the traveling service conditions experienced during the process and at the destination. The study uses an Analytic Hierarchy Process method to determine the weighting of various risk evaluation criteria. It further considers the possibility of "fuzzy logic" in making subjective judgments, and applies a Fuzzy Multiple Criteria Decision-Making method to conduct the evaluation of tourist risk.

KW - AHP

KW - Fuzzy MCDM

KW - Tourist risk

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U2 - 10.1016/s0160-7383(97)00059-5

DO - 10.1016/s0160-7383(97)00059-5

M3 - Review article

AN - SCOPUS:0000247057

SN - 0160-7383

VL - 24

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EP - 812

JO - Annals of Tourism Research

JF - Annals of Tourism Research

IS - 4

ER -

Evaluating tourist risks from fuzzy perspectives

Abstract

Keywords

ASJC Scopus subject areas

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