Evaluating tourist risks from fuzzy perspectives

Sheng Hshiung Tsaur, Gwo Hshiung Tzeng, Kuo Ching Wang

Research output: Contribution to journalReview article

205 Citations (Scopus)

Abstract

Since little effort has been devoted to measuring tourist risk from epistemology perspectives, this study develops a scientific framework for its evaluation. Tourist risk is denned as what is perceived by the tourists during the process of a group package tour. This in turn depends on the traveling service conditions experienced during the process and at the destination. The study uses an Analytic Hierarchy Process method to determine the weighting of various risk evaluation criteria. It further considers the possibility of "fuzzy logic" in making subjective judgments, and applies a Fuzzy Multiple Criteria Decision-Making method to conduct the evaluation of tourist risk.

Original languageEnglish
Pages (from-to)796-812
Number of pages17
JournalAnnals of Tourism Research
Volume24
Issue number4
Publication statusPublished - 1997 Oct 1

Fingerprint

tourist
evaluation
decision making criterion
fuzzy mathematics
weighting
logic
epistemology
decision making
Tourists
Group
method
Evaluation

Keywords

  • AHP
  • Fuzzy MCDM
  • Tourist risk

ASJC Scopus subject areas

  • Development
  • Tourism, Leisure and Hospitality Management

Cite this

Evaluating tourist risks from fuzzy perspectives. / Tsaur, Sheng Hshiung; Tzeng, Gwo Hshiung; Wang, Kuo Ching.

In: Annals of Tourism Research, Vol. 24, No. 4, 01.10.1997, p. 796-812.

Research output: Contribution to journalReview article

Tsaur, SH, Tzeng, GH & Wang, KC 1997, 'Evaluating tourist risks from fuzzy perspectives', Annals of Tourism Research, vol. 24, no. 4, pp. 796-812.
Tsaur, Sheng Hshiung ; Tzeng, Gwo Hshiung ; Wang, Kuo Ching. / Evaluating tourist risks from fuzzy perspectives. In: Annals of Tourism Research. 1997 ; Vol. 24, No. 4. pp. 796-812.
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