Evaluating the reliability and impact of a quality assurance system for E-learning courseware

Yao Ting Sung*, Kuo En Chang, Wen Cheng Yu

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

35 Citations (Scopus)


Assuring e-learning quality is of interest worldwide. This paper introduces the methods of e-learning courseware quality assurance (a quality certification system) adopted by the eLQSC (e-Learning Quality Service Centre) in Taiwan. A sequential/explanatory design with a mixed methodology was used to gather research data and conduct data analyses. Sixty-seven e-learning courseware applications were evaluated using the e-Learning Courseware Quality Checklist (eLCQC). Analyses of item difficulty, item discrimination and generalizability indicated that the eLCQC provides high-quality evaluations. After participating in the certification process, the e-learning producers reported having more confidence in enhancing e-learning courseware quality. The certification experience also helped the producers to change their previous design concepts about e-learning courseware and to develop new concepts; further, their increased confidence about courseware design also enhanced their confidence in marketing courseware.

Original languageEnglish
Pages (from-to)1615-1627
Number of pages13
JournalComputers and Education
Issue number2
Publication statusPublished - 2011 Sept


  • Evaluation methodologies
  • Evaluation of CAL systems
  • Human-computer interface
  • Teaching/learning strategies

ASJC Scopus subject areas

  • General Computer Science
  • Education


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