Evaluating and enhancing three-dimensional printing service providers for rapid prototyping using the DEMATEL based network process and VIKOR

Shin Liao, Ming-Jenn Wu, Chi-Yo Huang, Yu Sheng Kao, Teng Hsiang Lee

Research output: Contribution to journalArticle

14 Citations (Scopus)

Abstract

During the past years, the three-dimensional printing (3DP) has become a dominant rapid prototyping (RP) technology due to its very viable process in terms of cost, speed, and sales of related equipment. Nowadays, numerous 3DP based RP services are available. Because of the capability, service quality, and pricing of the services varies, how to select a suitable 3DP based RP service provider is very critical to the companies being engaged in new product developments. However, the issue was seldom studied. To resolve this problem, a hybrid multiple-criteria decision making (HMCDM) framework for evaluating and enhancing an appropriate 3DP based RP service provider based on the Decision Making Trial and Evaluation Laboratory (DEMATEL) based Network Process (DNP) as well as VIKOR (VIseKriterijumska Optimizacija I Kompromisno Resenje) was proposed. The analytic framework was verified as feasible by an empirical study based on the opinions being provided by 3DP and RP experts. The well-verified framework can serve as the basis of future evaluation, selection, and enhancement of 3DP based RP service providers.

Original languageEnglish
Article number349348
JournalMathematical Problems in Engineering
Volume2014
DOIs
Publication statusPublished - 2014 Jan 1

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3D printers
Rapid Prototyping
Rapid prototyping
Decision making
Decision Making
Three-dimensional
Evaluation
New Product Development
Multiple Criteria Decision Making
Service Quality
Product development
Empirical Study
Pricing
Costs
Resolve
Sales
Enhancement
Vary

ASJC Scopus subject areas

  • Mathematics(all)
  • Engineering(all)

Cite this

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