TY - JOUR
T1 - Ethical work climate, organizational identification, leader-member-exchange (LMX) and organizational citizenship behavior (OCB)
T2 - A study of three star hotels in Taiwan
AU - Teng, Chih Ching
AU - Lu, Allan Cheng Chieh
AU - Huang, Zhi Yang
AU - Fang, Chien Hua
N1 - Funding Information:
The authors would like to thank the Ministry of Science and Technology of the Republic of China, Taiwan, for financially supporting this research under contract MOST 104-2628-S-030-001-MY3.
Publisher Copyright:
© 2019, Emerald Publishing Limited.
PY - 2020/1/13
Y1 - 2020/1/13
N2 - Purpose: This paper aims to propose and test a moderated mediation model examining the relationships among ethical work climate, organizational identification, leader-member-exchange (LMX) and organizational citizenship behavior (OCB). Design/methodology/approach: Numerous regression analyses were performed using PROCESS (version 2.13), a macro for SPSS developed by Hayes (2017) to test this moderated mediation model. Findings: The analytical results showed that organizational identification mediates the positive relationship between an ethical work climate and OCB. The analytical results also showed that LMX moderates the direct effect of ethical work climate on organizational identification and that LMX also moderates the indirect effect of ethical work climate on OCB via organizational identification. Practical implications: This study provides numerous valuable implications for hotels to develop effective strategies to promote employees’ OCB and improve their organizational identification. Originality/value: This study was the first attempt to propose and test a moderated mediation model that explores the relationships among ethical work climate, organizational identification, leader-member-exchange (LMX) and OCB.
AB - Purpose: This paper aims to propose and test a moderated mediation model examining the relationships among ethical work climate, organizational identification, leader-member-exchange (LMX) and organizational citizenship behavior (OCB). Design/methodology/approach: Numerous regression analyses were performed using PROCESS (version 2.13), a macro for SPSS developed by Hayes (2017) to test this moderated mediation model. Findings: The analytical results showed that organizational identification mediates the positive relationship between an ethical work climate and OCB. The analytical results also showed that LMX moderates the direct effect of ethical work climate on organizational identification and that LMX also moderates the indirect effect of ethical work climate on OCB via organizational identification. Practical implications: This study provides numerous valuable implications for hotels to develop effective strategies to promote employees’ OCB and improve their organizational identification. Originality/value: This study was the first attempt to propose and test a moderated mediation model that explores the relationships among ethical work climate, organizational identification, leader-member-exchange (LMX) and OCB.
KW - Ethical work climate
KW - Leader-member-exchange (LMX)
KW - Organizational citizenship behaviour (OCB)
KW - Organizational identification
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U2 - 10.1108/IJCHM-07-2018-0563
DO - 10.1108/IJCHM-07-2018-0563
M3 - Article
AN - SCOPUS:85077858047
SN - 0959-6119
VL - 32
SP - 212
EP - 229
JO - International Journal of Contemporary Hospitality Management
JF - International Journal of Contemporary Hospitality Management
IS - 1
ER -